Effective Date: 10/07/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At The Behavior Change, protecting the privacy and confidentiality of the individuals and families we serve is an important responsibility.

This Notice of Privacy Practices describes how The Behavior Change may use and disclose protected health information (PHI), the rights you have regarding your health information, and our responsibilities for protecting that information.

Our Responsibilities

The Behavior Change is required to:

• Maintain the privacy and security of protected health information as required by applicable law.
• Provide you with this Notice describing our privacy practices and legal duties.
• Follow the privacy practices described in the Notice currently in effect.
• Notify affected individuals as required by law if a breach occurs that may compromise the privacy or security of their protected health information.
• Respect the privacy rights available to individuals under applicable federal and state laws.

How We May Use and Disclose Your Information

HIPAA permits us to use or disclose protected health information in certain circumstances without obtaining a separate authorization.

Treatment

We may use and share health information to provide, coordinate, and manage your or your child’s care.

For example, members of the clinical team may share relevant information with other professionals involved in treatment when permitted by law and appropriate for coordinating services.

Payment

We may use and disclose health information when necessary to obtain payment for services.

For example, information may be provided to an insurance company or other payer for eligibility verification, authorization, claims, billing, or payment-related activities.

Health Care Operations

We may use and disclose health information as necessary to operate our organization and improve the services we provide.

This may include activities such as quality assurance, staff training, credentialing, compliance activities, case review, auditing, and other healthcare operations permitted by law.

When Required or Permitted by Law

We may also use or disclose protected health information when permitted or required by applicable law, including certain circumstances involving public health and safety, health oversight activities, legal proceedings, law enforcement, workers’ compensation, or other legally authorized purposes.

Where applicable law provides greater privacy protection than HIPAA, we will follow the requirements that apply to the information involved.

Your Privacy Rights

Depending on the circumstances and applicable law, you may have the right to:

Access Your Health Information

You may request access to or a copy of certain health information maintained about you or your child.

Request a Correction

If you believe information in the applicable health record is incorrect or incomplete, you may request that it be corrected or amended.

Request Confidential Communications

You may ask us to communicate with you about health information in a particular way or at a particular location.

Request Restrictions

You may ask us to limit certain uses or disclosures of your health information.

We are not required to agree to every requested restriction, except in circumstances where the law requires us to do so.

Request an Accounting of Certain Disclosures

You may request information about certain disclosures of your protected health information made by The Behavior Change.

Receive a Copy of This Notice

You may request a paper copy of this Notice at any time, even if you have received or reviewed it electronically.

Choose a Personal Representative

If another person has legal authority to act on your behalf or on behalf of your child, that person may exercise applicable privacy rights subject to verification of their authority.

Your Choices

For certain uses and disclosures of health information, you may have the right to tell us your preferences or provide written authorization.

When written authorization is required, we will not use or disclose your protected health information for that purpose without appropriate authorization.

If you provide authorization, you may generally revoke it in writing, subject to applicable legal limitations and actions already taken in reliance on that authorization.

Protecting Your Information

The Behavior Change uses administrative, technical, and physical safeguards designed to protect protected health information against unauthorized access, use, or disclosure.

Access to protected health information is limited to authorized individuals who require access for appropriate treatment, payment, healthcare operations, or other permitted purposes.

Website Communications

Please use care when submitting health or personal information through websites, email, text messages, or other electronic communication methods.

If The Behavior Change provides designated secure methods for communicating sensitive health information, we encourage families and patients to use those methods when appropriate.

Our general website Privacy Policy may provide additional information regarding information collected through the website, cookies, analytics, and other online technologies.

Changes to This Notice

The Behavior Change may change the terms of this Notice and its privacy practices as permitted by law.

Changes may apply to health information we already maintain as well as information received in the future.

When this Notice is materially revised, the current version will be made available on our website and through other methods as required by applicable law.

Questions or Privacy Concerns

If you have questions about this Notice, would like to exercise one of your privacy rights, or have concerns about how your protected health information has been handled, please contact:

The Behavior Change
Phone: +1 (903) 251-2988
Email: info@thebxchange.com
Mailing Address: The Behavior Change 1106 Clayton Lane Suite 500W PMB 1003 Austin, TX 7723 United States 

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint directly with The Behavior Change using the contact information above.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

The Behavior Change will not retaliate against you for filing a privacy complaint or exercising your rights under applicable privacy laws.

Additional Information

For additional information about HIPAA and your health information privacy rights, you may visit the U.S. Department of Health and Human Services website.